Privacy Policy

Last Updated: [Effective Date]

How we collect, use, and protect your data.

Template disclaimer: This Privacy Policy is a template for an early-stage SaaS product. It should be reviewed and adapted by a qualified legal professional before publication.

1. Introduction

This Privacy Policy explains how [Company Name] ("we", "us", or "our") collects, uses, stores, and shares personal data when you use ValentProof, our web application for validating business or product ideas.

ValentProof helps users create and manage ideas, answer guided questions, receive validation-oriented feedback, and track their idea validation progress.

This policy is intended to be GDPR-friendly and applies to users located in the European Economic Area, the United Kingdom, Switzerland, and other regions where similar privacy rights may apply.

2. Who We Are

ValentProof is operated by:

[Company Name] [Company Address] Contact: [Contact Email]

For the purposes of applicable data protection laws, [Company Name] is generally the data controller for personal data processed through ValentProof.

3. Information We Collect

We collect information in several ways, including information you provide directly, information generated through your use of ValentProof, and information collected automatically through cookies, logs, analytics, and similar technologies.

4. Information Users Provide

You may provide information when you:

Create an account
Log in to ValentProof
Submit a business or product idea
Answer guided validation questions
Update your profile or account settings
Subscribe to a paid plan
Contact support
Communicate with us by email or other channels

5. Account Information

When you create or manage an account, we may collect:

Name
Email address
Password or authentication credentials
Account settings
Subscription or plan status
Login and authentication activity
Communication preferences

Passwords should be stored securely using appropriate technical safeguards.

6. Idea and Validation Content

ValentProof allows you to submit business or product ideas, answers, notes, assumptions, and related validation content.

This may include:

Business or product concepts
Market assumptions
Customer segments
Pricing ideas
Competitor information
Risks and opportunities
Validation answers and progress
Feedback generated or displayed by the application

Some of this information may be commercially sensitive. You are responsible for deciding what information you submit to ValentProof.

We do not guarantee confidentiality of your submitted ideas beyond the protections described in this Privacy Policy and our Terms of Service.

7. Payment and Billing Information

If ValentProof offers paid plans, subscriptions, or one-time purchases, payment processing may be handled by a third-party payment provider such as [Payment Provider].

We may collect or receive limited billing-related information, such as:

Billing name
Billing email
Billing address
Subscription status
Payment status
Invoice details
Transaction identifiers
VAT or tax-related information, if applicable

ValentProof does not store full payment card details unless explicitly stated. Full card details are typically handled directly by [Payment Provider].

8. Automatically Collected Information

When you use ValentProof, we may automatically collect certain technical and usage information, including:

IP address
Browser type and version
Device type
Operating system
Referring pages
Pages visited
Features used
Date and time of access
Log data
Error reports
Security events
Approximate location based on IP address
Session activity

This information helps us operate, secure, monitor, improve, and troubleshoot the service.

9. Cookies and Similar Technologies

We may use cookies, local storage, pixels, and similar technologies to:

Keep you logged in
Remember preferences
Improve security
Understand product usage
Measure performance
Support analytics
Support marketing, if applicable

For more information, please see our Cookie Policy.

10. How We Use Information

We use personal data to:

Provide and operate ValentProof
Create and manage user accounts
Process submitted ideas and validation answers
Generate or display validation-related feedback
Track idea validation progress
Provide customer support
Process payments and manage subscriptions
Send service-related emails
Monitor performance and reliability
Improve product features and user experience
Detect, prevent, and investigate fraud, abuse, security incidents, or misuse
Maintain admin, billing, audit, and activity logs
Comply with legal, tax, accounting, or regulatory obligations
Enforce our Terms of Service

Where GDPR applies, we process personal data based on one or more of the following legal bases:

Contract

We process personal data when necessary to provide ValentProof to you, manage your account, deliver features, process subscriptions, and respond to support requests.

Legitimate Interests

We may process personal data for our legitimate interests, including improving ValentProof, securing the service, preventing abuse, analyzing usage, maintaining logs, and developing new features, provided those interests are not overridden by your rights and freedoms.

We may rely on your consent for certain activities, such as non-essential cookies, marketing communications, or optional analytics where required by law. You may withdraw consent at any time.

Legal Obligation

We may process personal data when necessary to comply with applicable legal, tax, accounting, regulatory, or law enforcement obligations.

We do not sell your personal data.

We may share personal data only where reasonably necessary for the purposes described in this Privacy Policy, including with service providers, legal authorities, or professional advisors.

13. Third-Party Service Providers

We may use third-party service providers to help operate ValentProof, such as:

[Hosting Provider]
[Payment Provider]
[Analytics Provider]
Email delivery providers
Authentication providers
Error monitoring tools
Security and logging tools
Customer support tools

These providers may process personal data on our behalf and are expected to protect it according to appropriate contractual and security obligations.

14. Admin Access

Authorized administrators may access user account data, submitted ideas, validation answers, payment status, activity logs, and related information where necessary for:

Customer support
Moderation
Security monitoring
Billing and subscription management
Debugging and troubleshooting
Product improvement
Analytics
Abuse prevention
Legal compliance

Admin access should be limited to authorized personnel and used only for legitimate business purposes.

15. International Transfers

Some service providers may process personal data outside your country or region.

Where required, we will take appropriate steps to protect personal data transferred internationally, such as using contractual safeguards, data processing agreements, or other legally recognized transfer mechanisms.

16. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

The duration of your account
The type of data
Legal, tax, or accounting requirements
Security and fraud prevention needs
Dispute resolution
Backup and disaster recovery processes

If you delete your account or request deletion, we will delete or anonymize personal data where required, unless we need to retain certain information for legitimate legal, security, billing, or compliance reasons.

17. Data Security

We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

Access controls
Encryption where appropriate
Secure authentication
Logging and monitoring
Backup procedures
Security reviews
Restricted admin access

However, no online service can guarantee complete security.

Where applicable, you may have the right to:

Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data
Request restriction of processing
Object to processing based on legitimate interests
Request data portability
Withdraw consent where processing is based on consent
Lodge a complaint with a data protection authority

To exercise your rights, contact us at [Contact Email].

We may need to verify your identity before responding to certain requests.

19. User Responsibilities

You are responsible for the information you submit to ValentProof.

You should not submit:

Illegal content
Harmful, abusive, or discriminatory content
Confidential information belonging to third parties
Trade secrets you are not authorized to disclose
Copyrighted, trademarked, or otherwise protected material you do not have rights to use
Personal data of others unless you have a lawful basis to provide it

20. Children's Privacy

ValentProof is not intended for children under the age required by applicable law to use online services without parental consent.

We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us at [Contact Email].

21. Changes to This Policy

We may update this Privacy Policy from time to time.

If we make material changes, we may notify users through the service, by email, or by other reasonable means. The updated version will be effective from the date stated at the top of this policy.

22. Contact

If you have questions about this Privacy Policy or how we process personal data, contact us at:

[Company Name] [Company Address] Email: [Contact Email]